Order Cancellations

The cancellation of the order can be done only in the following case: Send us an e-mail by the end of the day of the order, with your details and the order number and one of our partners will undertake the cancellation.

Product returns

MICHARIKOPOULOS OE “Traumacare” enables you, through the completeness of the descriptions which it posts on its pages, to enjoy the privilege of direct contact with the products available on your computer screen, quickly and easily. In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international, at the time of your order.

You can return the products in case of disagreement of its characteristics in relation to the order, or if the product is damaged. In any case, please contact us beforehand within a period not exceeding 14 calendar days so that we can refund the money corresponding to the value of the order and the packaging and shipping costs.

All returns are accepted by arrangement and only if the packaging is intact. In case of opened packaging the return is not accepted and the product is returned to the sender at his expense.

Refunds are made within 30 days of the return and receipt of the products by us. To return your money you must state the account in which you want the deposit to be made. Return proof is required for returns. In case of invoice issuance, the return must be made with a delivery note. Before returning the product, you should contact us at 2311 286262 or at info@traumacare.gr, mycustomer@traumacare.gr The address to which the products will be returned is: 22 Laertou Patriarchika Pyleas PC 55535 PO Box 8802.